Manifesto

Ideas that spread win.
We are now in the idea business and not the selling stuff business anymore.
Let's focus on
ideas
worth
spreading.

mercredi 28 avril 2010

Carrying capacity

Seth's Blog

An organization with eight people in it might be happy, profitable and growing. The same business with twenty might be on the way to bankruptcy.

Ideas, markets, niches and causes have a natural scale. If you get it right, you can thrive for a long time. Overdo it and you stress the inputs.

The earth has a carrying capacity, certainly. It might change as a result of technology (we know how to grow food more efficiently than we did a century ago) but in any moment of time, there's a limit beyond which degradation kicks in. I don't think many would say that we currently have a people shortage. (Impossible to pull off, but worth considering: what if we skipped a growth cycle in the population and everyone in a generation had just two kids? Or even one...)

Your industry might have room for six or seven well-paid consultants, but when you try to scale up to 30 or 40 people on your team, you discover that it stresses the market's ability to pay.

Interesting note: there's also the common problem of under-staffing. More lawyers in a market might create more lawsuits. More effective ad vehicles certainly create more advertising. More lanes on the highway have been demonstrated to lead to more people commuting to work. Sometimes, adding capacity is exactly the right strategy if your goal is to add more revenue.

The next time you find your business struggling, take a minute to think about scale. More people (or fewer) might be the simplest way to solve your problem.

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"Powerpoint makes us stupid"--these bullets can kill

Seth's Blog

The US Army reports that misuse of Powerpoint (in other words, using Powerpoint the way most people use it, the way it was designed to be used) is a huge issue.

I first wrote a popular short free ebook about this seven years ago and the problem hasn't gone away. So much for the power of the idea.

Here's the problem:

  • Bullets appear to be precise
    • They define the scope of the issue, even if they are wrong
    • They are definitive, even if they aren't
  • Bullets that are read from the screen go in one ear and out the other
  • Bullets are used as a defensive measure
    • see, I told you this in the meeting on 12.3.08
  • Bullets are unemotional and sterile
  • The lizard brain causes us to make presentations that are too long so that nothing in particular gets commented on or remembered or criticized
  • It is harder to interrupt and have a conversation with someone who has a clicker

See what I mean?

If there was any other tool as widely misused in your organization, you'd ban it. The cost is enormous in lost opportunity and lost time. Guns don't kill people, bullets do.

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mardi 27 avril 2010

Twitter: The Impending Local Search Tsunami?

Ed Dale's Blog

Fascinating article on what the recent Twitter announcements could mean for local search. 


Twitter: The Impending Local Search Tsunami?
http://feeds.searchengineland.com/~r/searchengineland/~3/t5kmnyAQFsI/twitter-the-impending-local-search-tsunami-39987

Points of interest: If someone tweets from a specific place, users will be able to see the place and other tweets from the same location. Think of this like “twecking in”.
Promoted tweets: Paid tweets that will appear at the top of Twitter’s search results for specific queries.
Annotations: This will allow developers to “add any arbitrary metadata to any tweet in the system.”

(via Instapaper)

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How Google Will work with advertising agencies

The Official Google Blog
(Cross-posted on the Inside AdWords and the Agency Ad Solutions blogs)

As the advertising industry has grown and evolved, so too has our relationship with advertising agencies. These companies, from SEMs to the largest traditional agencies, play a critical role in the continued success of Google, our advertisers and our industry — so we spend a lot of time talking to agencies about how we can make it easier for them to work with us and our advertisers.

We’ve had a lot of great feedback from agencies and today we’re announcing changes designed to offer them better training and more rigorous certification in AdWords proficiency, and to lower costs for those who help advertisers get the most out of AdWords. We’re also making it easier for advertisers to find certified agency partners to work with them on digital advertising. Here’s an overview of what’s changing today.

Raising the bar for Google AdWords Certification
We're retiring our long-standing Google Advertising Professionals (GAP) program and replacing it with a new Google AdWords Certification program for those managing AdWords accounts on behalf of advertisers. The new program provides agencies and their employees with more up-to-date, comprehensive, strategy-focused training and certification on the latest tools and best practices for managing AdWords accounts, including:

  • New training materials to help agencies better understand recent changes in search marketing and AdWords functionality, available via webinar series, learning center, or on-site training at Google
  • More challenging certification exams to test practical application of knowledge and best practices (rather than simple recall of knowledge)
  • Advanced-level exams to highlight competency in search, display, reporting and analysis
  • A redesigned Certified Partner badge, which includes a “Click to Verify” element so advertisers can view the partner’s profile page for additional information.

For more information on the AdWords Certification Program or to create an account, visit the Google Certification program site and help center.

Helping advertisers find Google Certified Partners
Google Certified Partners can opt in to Google Partner Search, an online, searchable directory that helps advertisers identify Certified Partners that meet their criteria. Small and medium-sized advertisers who haven’t previously used an agency have told us that evaluating potential partners can be a daunting task, so we think Google Partner Search will be especially valuable for them.

To show up in advertiser searches through Google Partner Search, agencies must opt in and fill in details about their core attributes and capabilities. Searches can be filtered by location, agency experience within a particular budget range, the types of services provided and the industry verticals an agency serves. Advertisers can then evaluate the list of Certified Partners that meet their criteria and contact the partners who seem best suited to their needs. To learn more about Google Partner Search, visit the help center.

Introducing preferred AdWords API pricing
The Google AdWords API allows developers to build applications that interact directly with the AdWords platform. Agencies and developers of search engine marketing tools use these applications to manage large AdWords campaigns more efficiently and creatively.

Today, we’re announcing preferred AdWords API pricing. This gives qualified Google AdWords Certified Partners who manage client AdWords accounts free use of the AdWords API based on managed client spend. To apply, agencies must have an active agency profile page and be compliant with the AdWords API terms and conditions. We’ll evaluate applications for preferred AdWords API pricing based on the criteria listed here.

We hope preferred AdWords API pricing will encourage agencies and developers to experiment with new strategies, expand the functionality of their tools, and build more comprehensive client campaigns without worrying about increased costs. You can learn more about preferred pricing and how to apply at the preferred AdWords API pricing site.

We’re looking forward to receiving feedback on all of these initiatives and to continuing to improve our partnership with agencies.

Posted by Penry Price, Vice President, Global Agency Development

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lundi 26 avril 2010

Pourquoi la presse doit tenir compte de Facebook au plus vite

ReadWriteWeb France

kiosqueAu regard des annonces faites par Mark Zuckerberg à la conférence Facebook F8 hier, une chose se dégage clairement : la presse ne peut plus ignorer l’impact et l’audience de Facebook. Alors que les éditeurs de presse continuent à s’acharner sur Google, le rendant responsable de tous leurs maux, ils feraient bien de se soucier tout autant, si ce n’est plus, de Facebook.

Qu’ils le reconnaissent ou pas, les journaux perdent de leur pertinence quand il s’agit de jouer sur la dimension communautaire face aux sites de networking social. Or cette dimension communautaire est de plus en plus importante, et du point de vue de l’information, dépasse de loin tout le reste en terme de pertinence du ciblage, d’attention portée par le lecteur sur l’information et de dissémination de celle-ci.

Pourtant, derrière ce que beaucoup perçoivent comme une nouvelle menace, se cache une mine d’opportunités pour les éditeurs de presse qui pourrait leur permettre de trouver de nouveaux lecteurs.

La domination de Facebook s’est faite a une vitesse incroyable et ne montre aucun signe de relachement (Facebook devrait atteindre un demi milliard de membres d’ici à la fin de cette année). C’est aujourd’hui le premier site aux Etats Unis, et il se classe parmi les sites les plus populaires dans la plupart des pays occidentaux. Le site est passé en quelques années d’un projet d’étudiant à l’un des plus grands acteurs du web mondial.

A regarder les chiffres de près, Facebook touche aujourd’hui plus de personnes que ne le fait le réseau de distribution de la presse, et ce en France comme aux USA. Avec l’arrivée du bouton ‘Like’ qui va se retrouver sous peu partout sur le web et disséminer Facebook sur l’ensemble des sites internet de la planète, tout comme la ‘social bar’ et leur nouvelle API, Facebook met désormais toutes ses forces dans la balance pour redéfinir la façon dont nous interagissons avec le web dans son ensemble. Depuis Google qui a redéfini l’intermédiation de l’information au début des années 2000, c’est probablement le phénomène le plus important qui ai touché l’écosystème de l’information.

Alors, que signifie tout cela pour les éditeurs de presse et l’édition dans son ensemble ? Quelques points sont particulièrement importants :

  • Facebook est désormais un menace crédible pour Google. Il a réussit cela en changeant l’enjeu autour de l’information, la faisant passer de l’époque de la pertinence en terme de recherche à celle de la pertinence dans un contexte social individualisé. Ceci n’était pas faisable avec 40 millions d’utilisateurs, mais avec 400 millions, c’est particulièrement pertinent. Facebook a comme ambition de devenir le premier endroit visité par les internautes lorsqu’il se connectent à internet le matin, et tout montre qu’ils sont bien parti pour réussir ce pari. Le site est le leader mondial en terme de pages vues par utilisateurs et de temps passé sur le site à interagir.
  • Facebook tente de devenir pervasif sur l’ensemble du web, avec leurs dernières annonces et la facilité d’intégration des fonctionnalités qu’ils proposent, bientôt, vous trouverez Facebook partout lors de vos navigations habituelles. A titre d’exemple, RWW France à mis en place trois widgets Facebook, l’un pour la ‘fan page’ en haut à droite, et deux pour l’activité des lecteurs et les recommandation en bas à droite, ceci n’a pris que dix minutes. avec un peu de développements, on pourrait imaginer regrouper les lecteurs par centres d’intérêts identifiés sur RWW en croisant cela avec leurs connections sociales sur Facebook. Au passage, si un dev parmi nos lecteurs veut se servir de RWW comme bas à sable, nous sommes ouvert à toutes propositions.
  • Facebook est un concurrent redoutable pour ce qui est de retenir l’attention dans un contexte local. Une minute passée sur Facebook est une minute qui ne sera pas passée sur un autre site web. Facebook deviendra de plus en plus intéressant au fur et à mesure qu’ils agrégeront des données sur ce que ses utilisateurs font et sur la façon dont ils réagissent au web dans son ensemble. Dès lors, il n’est plus suffisant pour les sites web de construire de bon sites web, ils doivent mettre en place des contenus destinés à apparaitre et à être disséminés sur Facebook, et prévus pour créer de la valeur sur leur titre. Ce n’est pas infaisable, mais cela relève d’un changement radical des priorités.

Tout cela impacte lourdement la capacité qu’a un contenu de presse d’être découvert, et la façon dont il peut être monétisé. Ceux qui arriveront a devenir viraux au sein de Facebook avec leurs contenus connaitront une croissance rapide. De la même façon, ceux qui négligeront cet aspect déclineront au fur et à mesure que Facebook prendra de l’ampleur. Une compréhension en profondeur des média sociaux est indispensable pour les éditeurs s’ils souhaitent moderniser leurs journaux et s’il veulent survivre à la crise qu’ils traversent. C’est désormais une compétence centrale pour tout éditeur, et il est urgent de staffer.

Hier, le Washington Post annonçait leur initiative “Network News”, qui intègre Facebook au site du journal. L’intégration par le Post des activités de ses lecteurs et de leurs amis sur Facebook crée une valeur ajoutée immédiate en terme de pertinence sociale du média, de proximité, et de sentiment communautaire lié au média. A coté, les efforts du New York Times qui a créé son propre réseau social, TimesPeople Network semblent insulaires et promis à un échec certain.

Plus important encore, les possibilités offertes par les toutes dernières technologies proposées par Facebook ont un potentiel énorme pour la presse d’information locale. La pertinence est une caractéristique partagée entre ce type de presse et les réseaux sociaux, et Facebook offre à ces titres une audience sur mesure déjà connectée à des problématiques locales. La presse locale et régionale doit de toutes urgence se rendre compte du potentiel de Facebook car c’est là que leurs lecteurs se retrouve pour trouver, partager et échanger autour de sujet locaux. ce potentiel est encore plus grand, au passage, pour l’information politique (et les politiques dans leur ensemble), notamment quand il s’agira de mobiliser sur des enjeux locaux (régionales, municipales, etc). Un site de mobilisation comme Lescreateursdepossible (et même la Coopol dans une bien moindre mesure) deviennent, face au nouveau Facebook, totalement désuets.

Les journaux n’ont plus besoin de developpeurs web traditionnels, ils ont désormais besoin de developpeurs Facebook (et de community managers), ainsi que d’experts qui peuvent travailler avec leurs services marketing afin d’imaginer et de créer des expériences uniques et de tirer parti des possibilités du Social Graph.

D’ici peu de temps, beaucoup d’éditeurs de presse se mettront à taper sur Facebook en le rendant responsable de leurs déboires, tout comme ils le font aujourd’hui avec Google, mais il y a fort à parier que certains industriels du contenus sauront tirer parti des opportunités offertes par Facebook pour se développer et devenir demain des acteurs de poids. Facebook est bien parti pour redéfinir plus encore que Google l’écosystème de l’information.

(billet écrit par Chris Treadaway, image remixé sur la base d’une photo CC-by de igorzoid)

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Quid pro quo (santa math)

Seth's Blog

Walk up to the falafel stand and hand the guy $3. He hands you a falafel, no onions.

This for that.

Something for something.

The time between surrendering the money and getting the sandwich is tiny. You gave him something, you got something. It's simple.

Now, stretch it out a bit. You order dinner in a restaurant. They treat you nicely, the room is beautiful, you enjoy the evening, then you pay the bill. This, pause, pause, pause, that.

Go to law school. Pay a lot of money. Spend a lot of time. Be taught a bunch of things you don't particularly want to know, things you probably don't need. Get a degree with a modicum of scarcity. Pay for a bar review course. Pass the bar. Then you get a job that pays a lot of money.

This, then a multi-year pause, then, in return, that for the next forty years. We call it return on investment.

Online, though, I'm not sure the math is so obvious. You don't write a blog to get gigs. You don't help people out in a forum to build a freelance business. Sure, that might happen, but that's not why you do it. If you are busy calculating quid pro quo, that means your heart isn't in it, and the math won't work out anyway.

Online, the something, the quid, the this, doesn't cost cash. It takes heart and energy and caring, which are scarce but renewable resources. As a result, many people are able to spend them without seeking anything external in return. Even better, the act of generosity, of giving without expectation, makes it easier to do art, to create work that matters on its own.

I think it's more like Santa math. Santa flies around the world, giving stuff away, and for what? He earns gratitude, trust and friendship, that's what. Sure, one day he might decide to license his image or try to sell you something. But right here, right now, gratitude, trust and friendship are plenty. Especially if you enjoy doing what you're doing. Quid, no quo.

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samedi 24 avril 2010

Who judges your work?

Seth's Blog

Here's the mistake we make in high school:

We let anyone, just anyone, judge our work (and by extension, judge us.)

Sue, the airheaded but long-legged girl in Spanish class gets the right to judge our appearance.

Bill, the bitter former-poet English teacher gets the power to tell us if we're good at writing.

And on and on.

The cheerleaders are deputized as the Supreme Court of social popularity, and the gym teacher forever has dibs on whether or not we're macho enough to make it in the world. These are patterns we sign up for, and they last forever (or until we tell them to go away).

In high school, some people learn to ship, they learn to do work that matters and most of all, they learn to ignore the critics they can never possibly please. The ability to choose who judges your work--the people who will make it better, use it and reward you--is the key building block in becoming an artist in whatever you do.

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8 things I wish everyone knew about email

Seth's Blog
  1. Change your settings so that email from you has a name, your name, not a blank or some unusual characters, in the from field. (ask a geek or IT person for help if you don't know how).
  2. Change your settings so that the bottom of every email includes a signature (often called a sig) that includes your name and your organization.
  3. Change your settings so that when you reply to a note, the note you're replying to is included below what you write (this is called quoting).
  4. Don't hit reply all. Just don't. Okay, you can, but read this first.
  5. You can't recall an email you didn't mean to send. Some software makes you think you can, but you can't. Not reliably.
  6. Email lives forever, is easy to spread and can easily show up in discovery for a lawsuit.
  7. Please don't ask me to save a tree by not printing your email. It doesn't work, it just annoys the trees.
  8. Send yourself some email at a friend's computer. Read it. Are the fonts too big or too small? Does it look like a standard email? If it doesn't look like a standard, does this deviation help you or hurt you? Sometimes, fitting in makes sense, no?

And a bonus tip from Cory Doctorow, who gets more email than you and me combined: When you go on vacation, set up an autoreply that says, "I'm on vacation until x/x/2010. When I get back, I'm going to delete all the email that arrived while I was gone, so if this note is important, please send it to me again after that date."

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vendredi 23 avril 2010

The April Linchpin Session

Seth's Blog

Here's a 45 minute-long live recording of a master class session I did last week in New York. No slides, no script, just a riff.

Download LinchpinSessionSethGodinApril

Some people have recommended that I start selling these recordings in the iTunes store. For now, I think it's more interesting to share them for free, to encourage you to share them and to see if we can change anyone along the way. Feel free to post in other places to cut down on the bandwidth bottleneck.

Enjoy.

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Copywriting 3.0: How to Bounce the Fat Kid off the See-Saw

Copyblogger

image of seesaw in playground

Today’s copywriter is more than a mere “wordsmith.”

If that’s how you think of yourself, you’ll be stuck in Junior Copywriter ad agency purgatory for eternity.

Think back to recess in third grade, when you kept getting stuck on the see-saw with the fat kid at the other end. All the cool kids were playing kickball. And there you were, waiting for the inevitable bounce.

By investing your time in understanding five key areas, you’ll be able to exponentially improve your ability to create effective content. And that, my friends, is what it takes to bounce the fat kid off the see-saw and start playing a much cooler game.

You don’t have to be the 500-pound gorilla — you just have to think like one.

1. Real-time search

With Twitter and Facebook having made deals with Google and Bing to make content available for search, copywriters working in the online space cannot ignore the importance of real-time search. Every social media portal and social bookmarking site is now a place for content to be found online.

If you can’t sit down and have a coherent client conversation that includes real-time search, the fat kid is going to send you flying.

Copywriting 3.0 Tip: Take the time to understand real-time search. Learn the sites indexed, the type of content indexed from each site, and where people go to find real-time search results.

Check out real-time search engines like OneRiot, read how Google is incorporating real-time search, and think about how this can affect the way people phrase online conversations.

2. Article marketing and repurposing content

Article marketing is no longer about just building backlinks.

Instead, it’s about breadcrumbs. The more you leave around the web, the more likely you are to have people follow those breadcrumbs to where you’d like them to go.

If you’re not in tune with the latest in article marketing and how to repurpose online content for maximum visibility, you’re missing a key conversation that you should be having with your clients. It’s no longer about just having a blog — it’s about where those posts go after they’ve been launched on your blog. Facebook, Twitter, Posterous, eZines — there’s a world out there just waiting for your content.

Check out the new eZine WordPress plugin as well as the cool features of Posterous.

Copywriting 3.0 Tip: Read up on anchor text, SEO keyword research, and make sure that any online destination for which you write understands how an SEO strategy affects the success of their online goals.

Fat kids don’t like breadcrumbs — they like donuts. Help your clients stay light and nimble by introducing the breadcumb strategy. Which leads us to our next point. . . .

3. SEO-savvy copywriting

When’s the last time you sat down with an SEO firm to chat about how you can make their job easier?

I work with multiple firms and pick their brains on a regular basis. If you’re writing online content willy-nilly and with no regard to an SEO strategy, why on earth are you writing?

Granted, some sites are purpose-driven and others have built-in audiences. But by and large, you’re going to be working with clients who want new prospective business to land on their sites.

If you don’t understand the latest in how search engines read words or the basics of keyword frequency, keyword ratio to content length (to avoid keyword stuffing or even under use), and placement on the page, the writer who took the time to learn is going to make you look old school.

B-O-U-N-C-E.

Copywriting 3.0 Tip: Check out Copyblogger’s SEO Copywriting Made Simple guide. Connect with a local SEO firm. Pop over to SEOMoz and read their Beginner’s Checklist to Learning SEO.

And of course, you should be using Scribe (I recently reviewed it here).

4. Blogging: Where SEO and social media collide

Search engines lurv “dynamic content.”

In lay terms, that’s a consistent stream of fresh content instead of a collection of static pages that never change. It shows the search engines that a website is consistently updating and is therefore more “relevant.”

That’s why everyone’s got a blog these days. It’s also where SEO and social media collide.

A blog is the ideal place to help a client execute a keyword strategy, increase traffic, and be seen as an authority in the space they want to dominate. Show your clients you understand how blogging fits into a sound SEO strategy, and is a facet of not only their social media strategy but an overall marketing plan.

Copywriting 3.0 Tip: Read up on blog marketing strategies, don’t discount the importance of linkbait-style headlines, and understand what a good blog does and where bad ones fail.

Creating online content is about more than tweeting a blog post or putting a link on a Facebook fan page. It’s understanding how the words you use and where you use them affect your business goals.

5. What mobile means

With 42.4 million iPhones on the market (as of January 2010), you can’t argue that mobile content isn’t relevant.

The fat kid on the see-saw has been content with churning out old-school SEO copy. And that’s all fine and dandy. But he doesn’t know diddly about mobile content.

Screens are smaller, attention spans are shorter. If you can’t write something that can be read at a stoplight (not that this blogger reads and drives . . . oh, no . . .), you need to rethink your skill set.

With DVRs and online news distribution, we don’t watch commercials or read ads. So where are businesses supposed to go? They go mobile.

Smart businesses are developing mobile versions of their corporate websites. You need to know how to write for them as well as the ad networks that operate in the mobile arena.

Copywriting 3.0 Tip: You may be writing ads, but you’re not going to bounce the fat kid without reading up on AdSense Mobile and iAds.

You also need to start surfing more on a mobile device. See what annoys you about content not formatted for mobile, and who does a great job. Check out Whole Foods Market on your smart phone.

Bang-up job, I say. Straight on.

The bottom line is this: copywriting has gone high-tech. If you’re not up to speed with the changing landscape, you’ll keep getting stuck on the see-saw with the fat kid instead of in the killer game of kickball with the cool kids.

Do your homework, stay on the pulse of how social media and SEO are changing the way businesses communicate. And never forget: you’re never too old to learn something new.

About the author: Erika Napoletano is an online strategist based in Denver, Colorado. As the Head Redhead at Redhead Writing, she serves up sound yet snark-laden advice on social media, SEO copywriting, and business strategies.


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4 Things an Ethical Internet Marketer Can Learn from Spammers

Copyblogger

image of spam on computer screen

First things first: We hate spam. And we hate spammers. Maybe even more than you do.

So this article isn’t about endorsing spam in any way, or suggesting that you do anything unethical.

But as much as we hate spam and wish it didn’t exist, we can’t deny one fact.

Spammers make a killing online.

Just to give you an idea, last year a Russian investigation found a network of spammers selling fake goods and fake pills online. Each spammer was making, on average, $4,600 per day.

Sure, the spammers use the “law of large numbers” to achieve these results. But you also need marketing savvy to make more than $1.5 million a year selling fake stuff to people who would rather shoot themselves in the left foot than listen to you.

When I started looking more closely at their tactics, I found some valuable lessons any marketer should know.

1. Go where the fish are

What is the most important factor you need to have if you want to go fishing?

Most people will say the fishing rod. Others will say the bait, or a boat. Interestingly enough, they are all wrong.

The most important element of the equation is the presence of lots of fish.

If you have a lake full of fish but don’t have a fishing rod or bait, you can probably still improvise something that would let you enjoy a fish dinner tonight.

But no matter how great your bait or how cutting-edge your equipment, if there aren’t any fish, there’s no fish dinner.

Spammers know this, and they always focus their efforts on the niches with the largest number of fish. That means they always target known customers willing to spend money. Examples include health-related niches, luxury goods, anti-virus software, and, of course, men who want access to certain prescription medicines without getting into embarrassing conversations with their doctors.

Lesson learned: If you target a niche that’s too obscure, you’ll have a hard time making money even if your product and marketing are outstanding. If you target a large and profitable market, of course you’ll face more competition. But it’s a lot easier to improve your product and marketing than it is to manufacture buying customers out of thin air.

2. The money is in the list

Email is the most direct type of communication we have. That’s why spammers love it so much. It allows them to display their messages right in the face of their victims.

Now, if creepy, bottom-dwelling spammers get a conversion rate high enough to keep them in business, imagine what kind of results you can get with:

  • A legitimate, permission-based list of people who want to hear from you,
  • Terrific content that benefits the reader, and
  • Smart, respectful promotion of excellent products and services?

Lesson learned: If you are not building your email list, you are almost certainly leaving a lot of money on the table. Blogs, social networking, and various kinds of advertising are all useful tools. But email is still the “killer app” for building relationships with your prospects and clients.

3. Copywriting, copywriting, copywriting

Ever wondered how scammers manage to convince people to buy fake products?

It comes down to one word: copywriting.

Spammers may not always write the most poetic English. But they do use solid, time-tested copywriting techniques. If you master the essentials of copywriting yourself, you’d be able to sell crappy products to a fair number of people. (Not that we recommend that.)

But because you have a quality product or service and a great reputation, you’ll be able to sell it to lots and lots of people. Who will, in turn, tell their friends about how terrific you are.

There are lots of places you can get solid copywriting advice, including:

  • The Copywriting 101 series on Copyblogger (free)
  • Copyblogger’s Internet Marketing for Smart People newsletter (free)
  • Read classic books on copywriting (inexpensive)
  • Take a paid copywriting course — one that focuses on persuasive writing that sells rather than beautiful or “creative” writing (can be expensive, but if you’re a serious marketer, it’s worth it)

Lesson learned: Copywriting matters just as much as having a quality product or service. In some situations it matters even more. Never shortchange the attention and care you give to your copywriting.

4. Scale matters

Do you know how many emails a spammer needs to send out to get one sale? More than a million.

That’s right, their conversion rates are usually lower than 0.0001%.

So how can they make those thousands of dollars per day in profits? By sending out millions and millions of messages.

Obviously we are not saying you should start spamming people like there is no tomorrow. What you need to keep in mind, however, is that even great conversion rates are still pretty low in the scheme of things.

If you were able to convert 5 or 6% of your list to becoming paying customers, you’d be doing a fantastic job. Which means 95% of your list won’t ever spend a dime with you.

In fact, for many marketers, a conversion rate of 1% is doing quite well. That means if you have 1,000 subscribers on your email list and you send them an email talking about your latest product, you’re doing well if 10 people buy it.

Lesson learned: Numbers aren’t the only thing, but they do matter. If your main income source is your website, learn how to get as much traffic as possible. If your main income source is your email list, learn how to get as many subscribers as possible.

How to do that? Keep following blogs like this one and putting their advice into action.

About the Author: Daniel Scocco is the owner of Daily Blog Tips. He is also the author of the “Make Money Blogging” ebook, which you can download for free by signing up for his newsletter here.


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